FAQ

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FAQ

Products

Welche Materialien verwendet ihr für eure Produkte?

Unsere Kleidung wird aus innovativen, nachhaltigen Materialien gefertigt:

Rizinusbasierte Stoffe – besonders leicht und strapazierfähig.

Tencel – eine nachhaltige Faser aus Holz.

Recycling-Polyamid – um Ressourcen zu schonen.


Unsere Materialien sind sorgfältig ausgewählt, damit du dich wohlfühlst und gleichzeitig die Umwelt schützt.
Wie heißt meine BREDDY'S jetzt?

Unsere Modelle haben neue Namen, damit du deine früheren Lieblings-BREDDY‘S leichter findest, haben wir dir eine Auflistung gemacht.

Herren:
L.A.-  Smart Danny
Toronto - Tight Tommy
Chicago - Casual Garry
Buttoned Breddy hat den Namen behalten


Damen:
Florence - Slim Emmy
Berlin - Casual Carry
London - High Holly
Neu - Cool Sally
Sind BREDDY'S vegan?

Ja, unsere Produkte sind komplett vegan. Wir verzichten auf tierische Bestandteile und stehen für eine nachhaltige Produktion.
What is special about the BIOS+ material?

BIOS+ consists of 45% castor, 42% polyamide & 3% EA Lycra, impresses with its adaptability, robustness and also helps to minimise your own CO2 footprint. BIOS+ has quick-drying, antibacterial, water-, dirt- and wind-repellent and non-iron properties. With their smooth surface, BIOS+ styles can be used universally and are suitable for every eventuality - from weddings to mountain tours.


Find out more here
Why is castor oil material more sustainable than other materials, e.g. cotton?

The special thing about castor oil is the way it is cultivated and the plant's natural robustness. It grows on barren soils that do not compete with food crops or forest areas and requires significantly less water during the growth phase than conventional natural raw materials. In addition, pesticides and chemicals are also completely avoided during the growth phase.

Find out more here
Do your products shrink during washing?

The products do not shrink when washed - provided the washing instructions are followed. Care should also be taken not to use fabric softener, as this can change the fibres of the material.

Do your products need to be ironed?

The products are non-iron and do not need to be ironed as they mould to the body after being put on. If you still want to iron them, you can do so on a low setting with a cloth in between.

What are the advantages of the materials that BREDDY'S uses, what is the material behaviour like?

The material is very comfortable on the body and adapts to the shape of the body without wearing out or bulging - especially in areas such as the waistband or knee area - and the materials also take on the body temperature, which is why they can be worn in a temperature range between -10 and +30 degrees without freezing or sweating. Abrasion or wear - in most cases in the crotch area, but also at the knees - is reduced by the combination of weave and fabric composition - which means that the material is more resistant and the product is therefore more durable.

Größen und Passform

Wie finde ich die richtige Größe?

Unsere Kleidung ist so gemacht, dass sie bequem sitzt und vielseitig tragbar ist. Damit du die perfekte Größe findest, haben wir hier eine Übersicht für dich:
Größentabellen für Damen und Herren sind auf unserer Homepage bei jedem Produkt verfügbar.
Was sind Pre Loved BREDDY'S'?

Pre Loved BREDDY'S' sind gebrauchte, aber gut erhaltene BREDDY'S, die wir professionell aufbereiten.

Sie bieten dir die Möglichkeit, nachhaltige Mode zu tragen und gleichzeitig Ressourcen zu schonen.

Order and purchase

Wie kann ich BREDDY'S bestellen?

Ganz einfach online in unserem Shop!

Telefonische Bestellungen bieten wir nicht an, aber du kannst über unsere Homepage einen Termin vereinbaren, um unsere Produkte vor Ort anzuprobieren.
Order and purchase

If you would like to change or cancel your order, please contact our customer service team by phone. Outside of our opening hours, the best way to contact us is by email at:bestellungen@breddys.com

We usually pack and dispatch your order by 2.00 pm on the next working day. If your order is already on its way, we can no longer change or cancel it. However, you have a 100-day right of return and we also offer a free exchange of your order.

What payment options do I have?

We offer the following payment options: American Express, ApplePay, GooglePay, Klarna, Maestro, Mastercard, PayPal, ShopPay, Visa
Where and how do I redeem my discount code?

You can redeem your discount code or voucher code directly in the shopping basket. Simply add your desired products to the shopping basket. Click on "Add discount code" and enter your discount code. The value will be deducted directly from your total purchase value.

Where and how do I redeem my voucher code?

You can redeem your voucher code directly at checkout. In addition to the option to select your delivery address, you will also see an overview of your shopping basket. You can enter your voucher code in the "Voucher card or discount code" field. Then click on Apply. The value will be deducted directly from your total purchase value. If you still have a remaining amount on your voucher code after your order, the voucher code can be redeemed again.
Do I have to pay shipping costs?

There are no shipping costs in Germany and Austria.

For shipping to other countries we charge 15,10 € shipping costs.
Wie lange dauert der Versand?

Wir versenden deine Bestellung mit der Post. Innerhalb von 3–5 Werktagen solltest du dein Paket in den Händen halten.
Can I track my consignment?

As soon as your parcel has been dispatched. You will receive a dispatch confirmation email with a tracking ID.
You can then call up your tracking ID at any time in your customer account via Order.

Treuepunkte

Wie funktioniert das Treuepunkte-System?

Für jeden Einkauf sammelst du Treuepunkte, die du bei deinem nächsten Einkauf einlösen kannst. Die Details dazu findest du in deinem Kundenkonto auf unserer Homepage.
Freunde werben Freunde

Wie funktioniert das Empfehlungsprogramm?

Empfehle BREDDY'S an deine Freunde, und ihr profitiert beide!

Dein Freund erhält 15% Rabatt auf die erste Bestellung.
Auch du bekommst 15% Rabatt für deinen nächsten Einkauf.

Teile einfach deinen Empfehlungslink, den du in deinem Kundenkonto findest.

Complaints and returns

How do I return a product?

Log in to the webshop with your user profile. Click on the order you want to return. Then select "Request return". Select your products and the reason for and reason for the return. We will process your return and then send you a label.

Wer trägt die Rücksendekosten?

Die Rücksendekosten trägt der Kunde, es sei denn, die Ware ist fehlerhaft oder wurde falsch geliefert.
I would like to return products from two different orders. What is the best way to do this?

You can select products in the returns portal. Simply select the items you would like to return in the returns section.

How do I make a complaint?

Log in to the webshop with your user profile. Click on the order you want to return. Then select "Request return". Select "Damaged or defective" as the reason, then add a more detailed description in the note field. We will then contact you by email for more details.

Kontakt und Beratung

Wie kann ich euch erreichen?

Wir sind immer für dich da!

Du erreichst uns:

Per E-Mail: bestellungen@breddys.com
Über unser Kundenportal im Onlineshop
Persönlich vor Ort – vereinbare einfach einen Termin über unsere Homepage.